Last Revised
AST RESEARCH, INC.        TECHNICAL BULLETIN # 1780          11/25/97 
 
 
 
TITLE:  Ascentia M, Restore CD, Dock Drivers
 
 
ISSUE 
 
   After completing a Hard Disk Restore on the Ascentia M, the 
   customer needs to update the IDE controller drivers for the 
   Docking Station. If this action is not completed prior to docking 
   to a Docking Station II, the system will go into DOS 
   compatibility mode.
   
   This issue affects all Ascentia M systems and Docking Station II 
   combinations.    

 
BACKGROUND 
 
   N/A    

 
ACTION 
 
   To resolve the issue, perform the following:
   
   1. Obtain file <A HREF="FTP://FTP.AST.COM/P-OTHER/DOCK.EXE">DOCK.EXE</A> from one of AST's On-Line! 
      forums as follows:
   
      AST WWW Site:  http://www.ast.com
      AST On-Line! BBS*:  See IB0001.TXT
      CompuServe:  GO: ASTFORUM
      Prodigy:   JUMP: ASTSUPPORT
   
      * Refer to IB0001.TXT for a list of AST's 
        international BBS numbers.
   
      To decompress this file, create a temporary directory 
      on your hard drive, copy the downloaded file to that 
      directory, and run the file. 
   
   2. a. To load the drivers, run W95SETUP.EXE.
        
      b. Do NOT load the drivers while docked.
        
      c. It is optimal to load the drivers prior to docking 
         for the first time. If the drivers are loaded 
         following an initial docking and the creation of a 
         "Docked" configuration, it may be necessary to 
         remove the "Docked" configuration, reload the
         IDE drivers, and then dock to recreate a "Docked" 
         configuration.    

 
NOTES 
 
   Make sure that the Dock drivers are loaded prior to docking for 
   the first time, and never load the drivers during a docked 
   session.    

 
TAN N/A 
 
--------------------------------------------------------------------- 
The information in this data sheet is subject to change without  
notice. AST Research, Inc. shall not be liable for technical or  
editorial errors or omissions contained herein; nor for incidental or  
consequential damages resulting from the furnishing, performance,  
or use of this material. This material contains information protected  
by copyright. No part of this material may be reproduced in any form 
without prior written consent from AST Research, Inc.  
All rights reserved. 
--------------------------------------------------------------------- 
Template Rev 02