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AST RESEARCH, INC.           TECHNICAL BULLETIN # 1214              6-14-95

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ADVANTAGE! 8100P AVI FILES HANG IN ENCARTA


PROBLEM

Windows 3.11 hangs when any AVI file contained on the Encarta '95 CD-ROM is 
played.  This symptom occurs whether playing the AVI file from the Encarta 
program, or through the Windows Media player.  The hang forces the user to 
reboot the system.


SYSTEMS AFFECTED
AST PART NUMBER AND DESCRIPTION

501785-XXX      ADVANTAGE! 8120P
501714-XXX      ADVANTAGE! 8100P


SOLUTION

Upgrade the video drivers with version 1.42B22.

File <A HREF="ftp://ftp.ast.com/MISC/11877032.EXE">11877032.EXE</A> can be found on AST's BBS (817) 230-6850, in the "Systems" 
file area.  AST's BBS supports modem speeds up to 28.8k bps.
The above file will also be posted on: 

CompuServe 
Go ASTSUPPORT

AST Worldwide Web Site
http://www.ast.com

To obtain further information on the VGA DRIVERS FOR S3 TRIO 32/64 for the 
ADVANTAGE! 8100P, see Software Bulletin # 0241A on AST's BBS, in the SBS 
library area.