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AST RESEARCH, INC.           TECHNICAL BULLETIN # 1205               6-6-95

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AST DESKTOPS DISPLAYING GARBLED TEXT


PROBLEM

AST desktop systems may display garbled text and error message "03:02" at 
boot-up.


CAUSE

Noise on the Non-Maskable Interrupt (NMI) lines causes a false NMI to be 
generated.


SYSTEMS AFFECTED
AST PART NUMBER AND DESCRIPTION

501196-XXX          BRAVO 4-25S
501197-XXX          BRAVO 4-33
501198-XXX          BRAVO 4-50D
501199-XXX          BRAVO 4-66D
501233-XXX          BRAVO 4-33S
501243-XXX          ADVANTAGE! PLUS 2 486-33
501244-XXX          ADVANTAGE! PLUS 2 486SX
501245-XXX          ADVANTAGE! PLUS 2 486SX
501246-XXX          ADVANTAGE! PLUS 2 486DX2
501275-XXX          ADVANTAGE! PLUS 2 486SX
501276-XXX          ADVANTAGE! PLUS 2 486SX
501290-XXX          BRAVO 4-25S
501291-XXX          BRAVO 4-33S
501292-XXX          BRAVO 4-33
501293-XXX          BRAVO 4-50D
501300-XXX          BRAVO 4-33S
501303-XXX          BRAVO 4-33
501304-XXX          BRAVO 4-25S
501341-XXX          BRAVO LC 4-33
501346-XXX          BRAVO 4-33S
501415-XXX          ADVANTAGE! PLUS 3 486SX
501416-XXX          ADVANTAGE! PLUS 3 486DX2
501417-XXX          ADVANTAGE! PLUS 2 486DX2
501418-XXX          ADVANTAGE! PLUS 3 486SX
501419-XXX          ADVANTAGE! PLUS 3 486DX
501445-XXX          ADVANTAGE! PLUS 3 486DX2
501461-XXX          BRAVO 4-66D
501560-XXX          BRAVO 4-25S
510300-XXX          BRAVO 4-33S
510303-XXX          BRAVO 4-33
510304-XXX          BRAVO 4-25S


SOLUTION

A .33 PF capacitor has been added to the system board between pins 12 and 
13 at location U21.   The solution is to replace the system board.  See part 
numbers and revision below.


CAUTION

This modification should be performed ONLY by a qualified service technician.  It is strongly recommended that this change be completed by an 
AST Authorized Service Center.  In no case will AST Research, Inc. be liable 
for damage to the system and its components, or loss of data caused by 
improper modification.


PREREQUISITES

A full backup of all data on the hard drive in the computer is strongly 
suggested.


TIME REQUIRED

30 minutes.


STATUS VERIFICATION

The revision level of the AST Riser card can be identified by observing the 
revision letter at the end of the nine-digit part number located on the solder 
side of the card.


PARTS REQUIRED
AST PART NUMBER              DESCRIPTION                REVISION

202560-000               PCBA MBD ALC2/BLC2            X24 or higher
202560-001               PCBA MBD A/BLC2 4-25S         X22 or higher
202560-012               PCBA MBD A/BLC2 4-33          X23 or higher
202560-013               PCBA MBD A/BLC2 4-33          X24 or higher
202560-014               PCBA MBD A/BLC2 4-33          X24 or higher
202560-015               PCBA MBD A/BLC2 4-33          X24 or higher
202560-017               PCBA MBD A/BLC2 4-50D         X24 or higher
202560-018               PCBA MBD A/BLC2 4-50D         X25 or higher
202560-019               PCBA MBD A/BLC2 4-50D         X25 or higher
202560-021               PCBA MBD A/BLC2 4-66D         X28 or higher
202560-022               PCBA MBD A/BLC2 4-66D         X29 or higher
202560-023               PCBA MBD A/BLC2 4-66D         X29 or higher
202560-024               PCBA MBD A/BLC2 4-66D         X26 or higher
202560-027               PCBA MBD BLC2 4-33            X17 or higher
202560-028               PCBA MBD BLC2 4-50D           X19 or higher
202560-030               PCBA MBD A/BLC2 4-33          X20 or higher
202560-031               PCBA MBD BLC2 4-66D           X10 or higher
202560-100               PCBA PIII                     X16 or higher
202560-101               PCBA MBD A/BLC2 4-25S         X21 or higher
202560-102               PCBA MBD A/BLC2 4-25S         X21 or higher
202560-103               PCBA MBD A/BLC2 4-33S         X22 or higher
202560-104               PCBA MBD A/BLC2 4-33S         X22 or higher
202560-105               *PCBA MBD A/BLC2 4-33         X09 or higher
202560-106               *PCBA MBD A/BLC2 4-33         X09 or higher
202560-107               *PCBA MBD A/BLC2 4-50D        X10 or higher
202560-108               *PCBA MBD A/BLC2 4-50D        X10 or higher
202560-109               *PCBA MBD A/BLC2 4-66D        X13 or higher
202560-110               *PCBA MBD A/BLC2 4-66D        X13 or higher
202560-111               *PCBA MBD A/BLC2 4-66D        X11 or higher
202560-112               PCBA MBD B 4-25S              X16 or higher
202560-113               PCBA MBD B 4-33S              X16 or higher
202560-600               PCBA MBD ALC2/BLC2            X09 or higher


TOOLS REQUIRED 

Standard computer tools.


INSTALLATION PROCEDURE

Refer to the system Hardware Maintenance Manual.

Removal and replacement of system "Field Replaceable Units" (FRUs) should only 
be performed according to the installation procedures approved and prescribed 
by AST Research, Inc.  

Remove the Riser card according to procedures approved and prescribed by 
AST Research, Inc.


CHECK-OUT PROCEDURE

To verify proper operation of the system upon completion of this change, 
follow the setup and test procedures described in the AST User's Manual.


NOTE

Warranty reimbursement for this change requires prior AST Research, Inc. 
approval. 

The warranty on this system will become VOID if this change is completed 
by ANYONE other than an AST Authorized Service Center.