Diagnostic Service Tools
IBM Enhanced Diagnostic Diskette
Version 1.9.411
PN 10l9171
Description
The IBM Enhanced Diagnostic Diskette is a self-booting
DOS-based diagnostic utility used to detect failing
hardware components.
IBM, in conjunction with Watergate Software, the makers of
PC Doctor diagnostic software, have developed a highly effective
diagnostic application designed specifically to support the
IBM PC 300, 700, and Intellistation Series product family.
What's New Version 1.9.411:
NEW TESTS:
Hard File Smart Test
--------------------
Use this test when your system management tool has
detected a hardfile SMART alert.
The Smart test does the following:
- Interrogates IDE devices for support of the SMART instruction set.
- Issues a ENABLE SMART command to make sure SMART functionality
is active.
- Checks the SMART RETURN STATUS command to determine if any
thresholds have been exceeded.
If thresholds have been exceeded, an error message is shown, and the
test fails. If no SMART is supported by the drive, the test returns
N/A.
Alert-on Lan Test
-----------------
The Alert-on Lan Test does the following:
- Determines if Alert-on Lan is supported on the current system.
- Checks the revision ID register.
- Verifies the EEPROM checksum.
- Validates that a software alert can be sent.
Asset ID Test
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- Determines if Asset ID is supported on the current system.
- Verifies the EEPROM areas.
- Performs an antenna detection test.
NEW UTILITIES
Asset EEPROM Backup
-------------
- Use this utility to backup the customer asset EEProm
- Verifies the EEPROM areas.
- Performs an antenna detection test.
Starting the IBM Enhanced Diagnostics Program
To start the program:
1. Shut down and power-off the system.
2. Wait 10 seconds.
3. Insert the IBM Enhanced Diagnostics Diskette into diskette drive A.
4. Power-on the system.
The initial diagnostics menu will be displayed.
Navigating Through the Diagnostic Programs
Use either the mouse or the keyboard to navigate through the
Enhanced Diagnostics program.
- Use the cursor movement keys to navigate within the menus.
- The "Enter" key is used to select a menu item.
- The "Esc" key is used to back up to the previous menu.
- For online help select F1.
Running Diagnostic Tests
There are four ways to run the diagnostic tests:
1. Using the cursor movement keys, highlight "Run Normal Test"
or "Run Quick Test" from the Diagnostics Menu and then press
"Enter".
This will automatically run a pre-defined group of tests from
each test category. "Run Normal Test" runs a more extensive
set of tests than does "Run Quick Test" and takes longer to
execute.
2. Press "F5" to automatically run all selected tests in all
categories.
3. From within a test category, press "Ctrl-Enter" to
automatically run only the selected tests in that category.
4. Using the cursor movement keys, highlight a single test within
a test category and then press "Enter". This will run only
that test.
Press "Esc" at any time to stop the testing process.
Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in
the filed beside the test description and in the test log.
IBM Advanced Memory Diagnostics
The IBM Advanced Memory Diagnostics provide the capability to
identify a particular memory module (SIMM/DIMM) which fails
during testing.
Use the System Board Layouts section in the latest PC 300/700,
IntelliStation Hardware Maintenance Manual (HMM) to reference
the memory sockets, or select "F1 twice" to load the Online
Manual and select Chapter 11 'SIMM/DIMM Locator'.
Follow the steps below to locate the IBM Advanced
Memory Diagnostics test options.
1. Select the DIAGNOSTICS option on the toolbar and
press "Enter".
2. Highlight either the 'Memory Test-Full' or 'Memory Test-Quick
option and press "Enter".
Memory Test-Full
The full memory test will take about 80 seconds per MB of memory
and will detect marginal, intermittent, and solid (stuck)
memory failures.
Memory Test-Quick
The quick memory test will take about 20 seconds per MB of memory
and will detect solid (stuck) memory failures only.
Notes:
Either level of memory testing can be performed on all memory
or a single SIMM/DIMM socket.
Only sockets containing a SIMM or DIMM can be selected for testing.
Unpopulated sockets are noted by "........" besides the
test description.
Quick and Full Erase - Hard Drive
The IBM PC Enhanced Diagnostics Program offers two hard drive
format utilities:
- Quick Erase Hard Drive
- Full Erase Hard Drive
The Quick Erase Hard Drive provides a DOS utility that performs the
following:
- Destroys the Master Boot Record (MBR) on the hard drive.
- Destroys all copy of the FAT Table on all partitions (both
the master and backup).
- Destroys the partition table.
- Provides messages that warn the user that this is a non-recoverable
process.
The Full Erase Hard Drive provides a DOS utility that performs the
following:
- Performs all the steps in Quick Erase.
- Provides a DOS utility that writes random data to all sectors
of the hard drive.
- Provides an estimate of time to completion along with a visual
representation of completion status.
- Provides messages that warn the user that this is a non-recoverable
process.
-------------------------------------------------------------
| Important |
| _________ |
| Make sure customer backs up all data before you format the |
| hard drive. |
-------------------------------------------------------------
To select the Quick Erase or Full Erase Hard Drive utility:
- Select the UTILITY option on the toolbar and press enter.
- Select either the QUICK ERASE or FULL ERASE HARD DISK option
and then, follow the instruction.
Viewing the Test Log
Errors reported by the diagnostic test
will be displayed by the program as a failed test.
To view details of a failure or to view a list of test results,
do the following from any test category screen:
- Press "F3" to activate the log File
- Press "F3" again to save the file to diskette or F2 to
print the file.