Product: Corepoint Telephony Intelligent Load Balancing
       Version: 6.2.0
         Level: E2065
      Platform: AIX
          Date: 24 July 2001
  Service File: ilbaix.tar
       Fileset: cselilb.obj
          Size: 512000  (0.5Mb)
      Checksum: 3046804321
 
 
  Installation Instructions:
  --------------------------
    This Service File is a tar of an installp update fileset.
    It includes both the fileset, cselilb.obj, and its related .toc file.
    You must have root authority to install this fileset.
     - Download ilbaix.tar into a directory.
     - Extract the fileset using the command "tar -xvf ilbaix.tar".
     - Start "smit install_update" (for AIX < 4.2 use install_selectable).
     - Select "Install/Update From All Available Software".
     - Enter the directory name to which the fileset was extracted.
     - Enter the fileset name, cselilb.obj,
         into the field "SOFTWARE to install".
 
    Service files are installed with root ownership and root access permissions.
    If you want users WITHOUT root authority to be able to start or access the
    Corepoint Telephony Intelligent Load Balancing product files,
    the following changes are required:
     - Change the group with the chgrp command for all of the
       directories and files within the installation path.
       For example, to permit the Admin group, issue:
         "chgrp -R Admin /usr/lpp/cseb"
     - Change the file permissions with the chmod command.
       For example, "chmod -R g+x+r /usr/lpp/cseb"
 
 
  Fixes contained in this Service Package:
  ----------------------------------------
 
       Name: Internal 53580
    Symptom: If pilot monitor fails on local ILB then all remote ILB will
             consider the local ILB as least loaded.
    Problem: The loadfactor for a pilot number is initialized to zero. If
             the monitor fails then ILB will not receive the ACD
             information to update the loadfactor. Thus, the loadfactor
             remains at 0 which is considered least loaded.
 Workaround: None
   Solution: If the monitor fails for a pilot then set its loadfactor to
             the highest possible value.
 
       Name: Internal 8087
    Symptom: If an applicaton calls TadsQueryLoadFactor with an invalid
             Service-Group name then the ILB Daemon abends.
    Problem: The ILB abend occurs when creating the error message text to
             write to the log file.
 Workaround: None
   Solution: None
 
       Name: Internal 8088
    Symptom: ILB disconnects from all remote servers whenever one of the
             start/stop times for any of the Service-Groups is reached in
             order to re-read the INI file. ILB incorrectly issues a 2nd
             disconnect for these remote servers. There is no impact from
             this 2nd disconnect error other than an error message is
             logged.
    Problem: ILB is issuing a 2nd disconnect for all remote-servers,
             resulting in a rc=511.
 Workaround: None
   Solution: None
 
       Name: APAR IY13370
    Symptom: When ILB determines that a call should be redirected to the
             local ILB then the call is returned to the switch instead of
             being redirected to the configured number.
     Detail: ILB contained a logic error where it would return control to
             the switch instead of redirecting the call to the configured
             number. This problem has been corrected. In addition, some
             switches do not support return control. ILB has been modified
             to take the input parameter "-RC xxx" where ILB will redirect
             a call to the number "xxx" instead of doing a return control.
 
       Name: APAR IC30706
    Library: 9471
    Symptom: ILB does not recognize the configured local server name if it
             is 16 or more characters. The documentation states that any
             server name can be up to 16 characters.
     Detail: ILB was incorrectly checking the length of the local server
             name.
 
       Name: APAR IC30778
    Library: 9469
    Symptom: ILB goes into a hard loop when one changes the configuration
             while ILB is still running.
 
 
  Files contained in this Service Package:
  ----------------------------------------
    cseb/bin/cselilb
    cseb/rc/Cselilb
    cseb/text/cselilb.copyright
    cseb/text/cselilb.txt