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  KNOWN PROBLEMS
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Installation
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  Shared Directory
	
     x Chat cannot be installed or copied to a shared directory of a network.  The problem you may have: Initial Start Error, Send File Error, Screen Capture Error in x Draw. The cause of these errors is because of using the same initialize files of customized settings together and the same temporarily files. (i.e. xchat.ini and captscr.bmp)

  Root Directory and Removable Drive

     You are not recommended to install x Chat to floppy disk or any removable media drive. Installation to root directory will also cause serious problems of reading application path correctly.


Start-up Problems
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  Run x Chat Twice Or More AT A Time

     The program is not designed to run twice or more in the same directory. However, you may do that by the following situation:
     - Run x Chat in different directories (Install a second copy)
     - Edit BOTH xchat.ini to <Dup x Chat=1>
     - Use another Local Port for listening incoming chat 
     
  Invalid Local Port

     It may happen when x Chat has the same port with another winsock application. The program will adjust the port setting to the next port automatically. If it fails again, you have to adjust it manually by edit xchat.ini  <LocalPort=101>  or Properties of x Chat.
     The Properties page of x Chat has the error-detected feature for local port setting. When you click the OK or Apply button, it will check if it is valid port. If it is not, it will adjust to the next available one up to the upper bound of local port setting in the Properties page.

  Missing xchat.ini
     
     xChat.exe and xchat.ini must be placed as the same directory. 
     If xchat.ini is not found by the program, it will cause many errors.
     xchat.ini should not be renamed or set to be Read-Only.     

     - Invalid entries in xchat.ini will also cause unexpected errors.
     - Missing Password entries will lock you from using x Chat.
      
     For security reason, solution will be provided only if you request by email.

     	---------------------------------------------------------
	Hint: Alway backup xchat.ini before you edit it manually.
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   Missing Files

     Missing any of the following files will cause serious errors / crash
    	xchat.ini - Initialize File (Must be present)
        captscr.bmp - Screen Capture File (Should not be shared)
        xchat.ico - Icon
        off.gif - Small status indicator 
        send.gif - Small status indicator 
        rev.gif - Small status indicator 
   
  Files can be removed

     xchat.log - connection / session log
     
           
           
Connection
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   Difficult To Connect

      There are a few reasons that you cannot connect to a remote station: 
      
      Invalid IP or host address
          Solution: Use Net View to ping the station to check whether he/she is online.
 
      Invalid Port
          Solution: By default, both local and remote port should be 100. If remote user changed the local port value, you must consult him/her about that.
      
      Invalid Local Port
          Solution: Check if you have available ports for this program. It is recommended to have 5 available ports for ease of connecting.  Type "Netstat -a" in DOS.
      
      Firewall
          Solution: Consult your system administrator which outgoing port you can use and tell the user you want to connect to change his/her local port to match the value.


Security
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   Password

      You may wonder why there is a password protection to lock you out even you didn't set any password. x Chat is designed to maximize the security issue. If anyone modifies the Password section of xchat.ini file or there is a missing part of Password section, the program will assign a default password to lock the program. 
      Solution:
          - Download the program again
          - Download the default xchat.ini file in x Chat homepage (By Request)

          
During Session
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   Web Check

      User cannot use preferred web browser to open the URL address. The default browser is determined by OS.


Drawing Board
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   Each objects is placed on top of the previous objects. However, the picture objects, such as screen capture or picture, will not covered by any other objects. 

File Transfer
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   Unable to send

     File must be not shared by any program. Or, it may cause error.

     After 100% done, file does not seem to be sent correctly. 
        It may happen on non-English Windows system. (Refer to International Issues)

   Compressed File Error

     The file is corrupted sent by remote computer. It may happened for some compressed graphic /file (such as JPG). The fix will be provided upon the cause of problem is found. 

Name Resolve
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   No DNS Entry
     
      The program itself cannot resolve hostname or netbios name if the DNS server is not setup correctly.    

Net View
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   Class-Base Network

     Net View works for the popular Class C address network only.

International Issues
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      x Chat does NOT fully support operating system other than English or with third-party lanuauge viewer.

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    ** Encryption does NOT work for non-English characters**
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    Display:
        For people using Chinese/Japanese viewer, menu may not display correct characters.

    File Transfer:
        For DBCS operating system (e.g. Chinese Windows), it has problem to transfer binary file.  	             

Operating System Support
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    x Chat can be running in Windows 95, Windows 98, Windows NT 4.0 only. It may compatible with Windows 2000. However, there is no support or solutions if you have problems in Windows 2000. x Chat does not support Linux. This x Chat is different than other Xchat(s). There is no directly or indirectly relationship with them. Moreover, it cannot connect to other chat client.



